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M.I.A.I Smart Search

Make product and knowledge search more useful when language, spelling and terminology vary.

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M.I.A.ISearchSmart SearchPRODUCT

THE OUTCOME

Understand what customers mean rather than relying only on exact keywords.

Make product and knowledge search more useful when language, spelling and terminology vary.

Problems it solves

  • Zero-result searches
  • Different customer terminology
  • Exact-keyword dependency

CAPABILITIES

What M.I.A.I Smart Search does

Focused functionality designed around the outcome this application delivers.

01

Intent-aware retrieval

02

Terminology normalisation

03

Contextual ranking

04

Search feedback signals

Use it for

01Ecommerce site search
02Technical document search
03Internal knowledge retrieval

THE M.I.A.I METHOD

From outcome to working software

  1. UnderstandConfirm the business outcome and information the application may use.
  2. ConfigureShape the application around the agreed workflow and access.
  3. ReviewCheck the result before approved use or release.