CUSTOMER INFORMATION
Refund and cancellation policy
Clear refund and cancellation information for M.I.A.I subscriptions and digital downloads.
Last updated: 6 September 2026
Subscriptions
A customer may cancel a subscription through the available billing controls. Cancellation stops future renewal and access continues until the end of the paid billing period unless the checkout terms state otherwise.
Digital downloads
Because a digital download is supplied immediately, cancellation rights may be affected once download or supply begins with the customer's agreement. If a file is faulty, materially different from its description or cannot be accessed, contact us so we can repair, replace or assess a refund.
Requesting help
Use the Contact page with the order email, product name and a description of the problem. Statutory consumer rights are not excluded.
Questions about this policy
Use the M.I.A.I contact page and include the account, order or application concerned.
